Terms & Conditions

Welcome to The Smart Watch Shop. By using our website, you agree to the following terms and conditions: all products comply with Australian consumer law, full payment is required before dispatch, and you should refer to our shipping policy for delivery details. Shipping may be delayed due to circumstances beyond our control. All warranties are provided by the individual manufacturers. Intellectual property and copyrights belong to the appropriate people or companies, where relevant. The website owner reserves the right to suspend or cancel a member’s account at their discretion.

Any items that accept a SIM card do not come with the SIM card it is the customer's responsibility to purchase and pay for SIM cards and ongoing cost of SIM cards.

Any advice, information, recommendation, help, or service provided by The Smart Watch Shop in relation to goods and services supplied is given in good faith, based on our own knowledge, experience, and information provided to us at that time, and shall be accepted without liability on the part of The Smart Watch Shop. It is the responsibility of the customer to confirm the accuracy and reliability of such advice in light of the use to which the customer makes or intends to make of the goods or services.

Errors and Omissions: The customer acknowledges and accepts that The Smart Watch Shop shall, without prejudice, accept no liability in respect of any alleged or actual error(s) and/or omission(s): (a) resulting from an inadvertent mistake made by The Smart Watch Shop in the formation and/or administration of this contract; and/or (b) contained in/omitted from any literature (hard copy and/or electronic) supplied by The Smart Watch Shop in respect of the services. In the event such an error and/or omission occurs and is not attributable to the negligence and/or wilful misconduct of The Smart Watch Shop, the customer shall not be entitled to treat this contract as repudiated nor render it invalid.

When charging any lithium battery, it is essential to do so with care and attention. Always supervise the charging process and never leave batteries unattended while connected to a charger. Lithium batteries can generate heat during charging, and improper handling or faulty chargers can increase the risk of overheating or fire. To ensure safety, charge batteries on a stable, non-flammable surface—such as metal, tile, or concrete—and keep them away from flammable materials like fabric, paper, or carpets. Following these precautions helps prevent accidents and ensures your devices and surroundings remain safe.